/* ============================================
   VIVU NHA TRANG – REVIEW MANAGER CSS
   ============================================ */
@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap');

:root {
  --primary: #0077B6;
  --primary-light: #00B4D8;
  --primary-dark: #023E8A;
  --teal: #0096C7;
  --accent: #F77F00;
  --green: #2DC653;
  --red: #E63946;
  --orange: #F4A261;
  --yellow: #F4D03F;
  --purple: #7B2D8B;
  --bg: #F0F4F8;
  --card: #FFFFFF;
  --sidebar-bg: #0A1628;
  --sidebar-hover: #162038;
  --sidebar-active: #0077B6;
  --text: #1A2740;
  --text-muted: #6B7A99;
  --border: #E2E8F0;
  --shadow: 0 2px 12px rgba(0,0,0,0.08);
  --shadow-lg: 0 8px 32px rgba(0,0,0,0.12);
  --radius: 12px;
  --radius-sm: 8px;
}

* { box-sizing: border-box; margin: 0; padding: 0; }
body { font-family: 'Inter', sans-serif; background: var(--bg); color: var(--text); display: flex; min-height: 100vh; overflow-x: hidden; }

/* ---- SCROLLBAR ---- */
::-webkit-scrollbar { width: 6px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: #CBD5E1; border-radius: 3px; }

/* ============ SIDEBAR ============ */
.sidebar {
  width: 240px; min-height: 100vh; background: var(--sidebar-bg);
  display: flex; flex-direction: column; position: fixed; left: 0; top: 0; z-index: 100;
  transition: transform 0.3s ease; box-shadow: 4px 0 20px rgba(0,0,0,0.2);
}
.sidebar-header { padding: 20px 16px 16px; border-bottom: 1px solid rgba(255,255,255,0.08); }
.sidebar-logo { width: 140px; height: auto; object-fit: contain; filter: brightness(1.1); }
.sidebar-subtitle { display: block; color: rgba(255,255,255,0.45); font-size: 11px; font-weight: 500; letter-spacing: 1px; text-transform: uppercase; margin-top: 6px; }
.sidebar-nav { flex: 1; padding: 12px 0; overflow-y: auto; }
.nav-item {
  display: flex; align-items: center; gap: 10px; padding: 10px 16px;
  color: rgba(255,255,255,0.65); text-decoration: none; font-size: 14px; font-weight: 500;
  border-radius: 0; transition: all 0.2s; position: relative; cursor: pointer;
}
.nav-item:hover { background: var(--sidebar-hover); color: #fff; }
.nav-item.active { background: var(--sidebar-active); color: #fff; }
.nav-item.active::before { content:''; position: absolute; left:0; top:0; bottom:0; width:3px; background: var(--primary-light); border-radius: 0 2px 2px 0; }
.nav-icon { font-size: 18px; width: 22px; text-align: center; }
.badge { margin-left: auto; background: var(--red); color: #fff; border-radius: 10px; padding: 1px 7px; font-size: 11px; font-weight: 700; }
.sidebar-user {
  padding: 14px 16px; border-top: 1px solid rgba(255,255,255,0.08);
  display: flex; align-items: center; gap: 10px;
}
.user-avatar { width: 36px; height: 36px; border-radius: 50%; background: var(--sidebar-active); color: #fff; display: flex; align-items: center; justify-content: center; font-weight: 700; font-size: 13px; }
.user-name { color: #fff; font-size: 13px; font-weight: 600; }
.user-role { color: rgba(255,255,255,0.45); font-size: 11px; }
.user-status { width: 8px; height: 8px; border-radius: 50%; margin-left: auto; }
.user-status.online { background: var(--green); box-shadow: 0 0 0 2px rgba(45,198,83,0.3); }

/* ============ MAIN ============ */
.main { margin-left: 240px; flex: 1; display: flex; flex-direction: column; min-height: 100vh; transition: margin 0.3s; }

/* ---- TOPBAR ---- */
.topbar {
  position: sticky; top: 0; z-index: 90; background: #fff;
  border-bottom: 1px solid var(--border); padding: 0 24px;
  height: 60px; display: flex; align-items: center; gap: 16px;
  box-shadow: 0 1px 8px rgba(0,0,0,0.06);
}
.menu-btn { background: none; border: none; font-size: 20px; cursor: pointer; color: var(--text-muted); display: none; }
.topbar-title { font-size: 18px; font-weight: 700; color: var(--text); flex: 1; }
.topbar-actions { display: flex; align-items: center; gap: 10px; }
.btn-icon { background: none; border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 7px 12px; cursor: pointer; font-size: 14px; position: relative; transition: all 0.2s; }
.btn-icon:hover { background: var(--bg); }
.notif-dot { position: absolute; top: 6px; right: 10px; width: 7px; height: 7px; border-radius: 50%; background: var(--red); }
.btn-primary { background: linear-gradient(135deg, var(--primary), var(--primary-light)); color: #fff; border: none; border-radius: var(--radius-sm); padding: 8px 16px; cursor: pointer; font-size: 13px; font-weight: 600; transition: all 0.2s; box-shadow: 0 2px 8px rgba(0,119,182,0.3); }
.btn-primary:hover { transform: translateY(-1px); box-shadow: 0 4px 12px rgba(0,119,182,0.4); }

/* ---- ALERT BANNER ---- */
.alert-banner {
  background: linear-gradient(135deg, #E63946, #FF6B6B);
  color: #fff; padding: 12px 24px; display: flex; align-items: center; gap: 12px;
  font-size: 14px; font-weight: 500; animation: slideDown 0.3s ease;
}
.alert-banner button { background: rgba(255,255,255,0.25); border: none; color: #fff; padding: 5px 12px; border-radius: 6px; cursor: pointer; font-size: 13px; font-weight: 600; }
.close-alert { background: transparent !important; padding: 4px 8px !important; margin-left: auto; }
@keyframes slideDown { from { transform: translateY(-100%); opacity:0; } to { transform: translateY(0); opacity:1; } }

/* ---- PAGE ---- */
.page-content { padding: 24px; flex: 1; overflow-y: auto; max-width: 1400px; }
.page { display: none; }
.page.active { display: block; animation: fadeIn 0.3s ease; }
@keyframes fadeIn { from { opacity:0; transform: translateY(8px); } to { opacity:1; transform: translateY(0); } }

.page-header { margin-bottom: 24px; }
.page-header h1 { font-size: 24px; font-weight: 800; color: var(--text); }
.page-header p { color: var(--text-muted); font-size: 14px; margin-top: 4px; }

/* ============ DASHBOARD ============ */
.stats-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(200px, 1fr)); gap: 16px; margin-bottom: 24px; }
.stat-card {
  background: var(--card); border-radius: var(--radius); padding: 20px;
  display: flex; align-items: center; gap: 16px; box-shadow: var(--shadow);
  border-top: 4px solid transparent; transition: transform 0.2s, box-shadow 0.2s;
}
.stat-card:hover { transform: translateY(-3px); box-shadow: var(--shadow-lg); }
.stat-card.blue { border-top-color: var(--primary); }
.stat-card.orange { border-top-color: var(--accent); }
.stat-card.green { border-top-color: var(--green); }
.stat-card.red { border-top-color: var(--red); }
.stat-card.teal { border-top-color: var(--teal); }
.stat-card.purple { border-top-color: var(--purple); }
.stat-icon { font-size: 28px; }
.stat-num { font-size: 28px; font-weight: 800; color: var(--text); }
.stat-label { font-size: 13px; color: var(--text-muted); font-weight: 500; }
.stat-sub { font-size: 11px; color: var(--text-muted); margin-top: 2px; }

/* CHARTS */
.charts-row { display: grid; grid-template-columns: 1fr 340px; gap: 16px; margin-bottom: 24px; }
.chart-card { background: var(--card); border-radius: var(--radius); padding: 20px; box-shadow: var(--shadow); }
.chart-title { font-size: 15px; font-weight: 700; margin-bottom: 16px; color: var(--text); }
.donut-legend { margin-top: 16px; }
.legend-item { display: flex; align-items: center; gap: 8px; font-size: 13px; color: var(--text-muted); margin-bottom: 6px; }
.dot { width: 10px; height: 10px; border-radius: 50%; }
.dot.green { background: var(--green); }
.dot.blue { background: var(--primary); }
.dot.yellow { background: var(--yellow); }
.dot.red { background: var(--red); }

/* BOTTOM ROW */
.bottom-row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; margin-bottom: 24px; }
.urgent-card, .recent-card { background: var(--card); border-radius: var(--radius); padding: 20px; box-shadow: var(--shadow); }
.section-title { font-size: 15px; font-weight: 700; color: var(--text); margin-bottom: 14px; }
.urgent-item { display: flex; align-items: flex-start; gap: 12px; padding: 12px; border-radius: var(--radius-sm); border: 1px solid var(--border); margin-bottom: 10px; cursor: pointer; transition: all 0.2s; }
.urgent-item:hover { border-color: var(--primary); background: #F0F7FF; }
.review-source { width: 34px; height: 34px; border-radius: 50%; display: flex; align-items: center; justify-content: center; font-weight: 800; font-size: 14px; flex-shrink: 0; }
.review-source.google { background: #E8F4FD; color: var(--primary); }
.review-source.fb { background: #E8F0FE; color: #1877F2; }
.urgent-info { flex: 1; min-width: 0; }
.urgent-name { font-size: 13px; font-weight: 600; }
.urgent-text { font-size: 12px; color: var(--text-muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; margin: 3px 0; }
.urgent-time { font-size: 11px; color: var(--text-muted); }
.tag { font-size: 11px; font-weight: 700; padding: 3px 8px; border-radius: 20px; white-space: nowrap; }
.tag-red { background: #FDECEA; color: var(--red); }
.tag-orange { background: #FEF3E2; color: var(--accent); }
.tag-green { background: #E6F9EE; color: var(--green); }
.tag-blue { background: #E8F4FD; color: var(--primary); }
.tag-gray { background: #F1F5F9; color: var(--text-muted); }

.recent-item { display: flex; align-items: flex-start; gap: 12px; padding: 10px 0; border-bottom: 1px solid var(--border); }
.recent-item:last-child { border-bottom: none; }
.recent-name { font-size: 13px; font-weight: 600; }
.recent-text { font-size: 12px; color: var(--text-muted); margin: 3px 0; }
.recent-status { font-size: 11px; display: flex; align-items: center; gap: 4px; }
.status-dot { width: 7px; height: 7px; border-radius: 50%; }
.status-dot.green { background: var(--green); }
.status-dot.yellow { background: var(--yellow); }
.status-dot.blue { background: var(--primary); }
.status-dot.red { background: var(--red); }

/* TOPIC BARS */
.topics-row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.topic-card { background: var(--card); border-radius: var(--radius); padding: 20px; box-shadow: var(--shadow); }
.topic-bar-list { display: flex; flex-direction: column; gap: 10px; }
.topic-bar { display: flex; align-items: center; gap: 10px; font-size: 13px; }
.topic-bar > span:first-child { width: 160px; flex-shrink: 0; color: var(--text); font-weight: 500; }
.topic-bar > span:last-child { width: 36px; text-align: right; font-weight: 700; color: var(--text-muted); }
.bar-wrap { flex: 1; height: 8px; background: var(--border); border-radius: 4px; overflow: hidden; }
.bar { height: 100%; border-radius: 4px; transition: width 1s ease; }
.bar.green { background: linear-gradient(90deg, var(--green), #52E080); }
.bar.red { background: linear-gradient(90deg, #F4A261, var(--red)); }

/* ============ INBOX ============ */
.filter-bar { display: flex; gap: 10px; flex-wrap: wrap; margin-top: 12px; }
.filter-select { padding: 8px 14px; border: 1px solid var(--border); border-radius: var(--radius-sm); font-size: 13px; background: var(--card); color: var(--text); cursor: pointer; outline: none; }
.filter-select:focus { border-color: var(--primary); }
.inbox-layout { display: grid; grid-template-columns: 380px 1fr; gap: 16px; min-height: 600px; }
.review-list { background: var(--card); border-radius: var(--radius); box-shadow: var(--shadow); overflow-y: auto; max-height: 75vh; }
.review-item { padding: 14px 16px; border-bottom: 1px solid var(--border); cursor: pointer; transition: all 0.2s; position: relative; }
.review-item:hover { background: #F8FAFF; }
.review-item.selected { background: #EBF5FF; border-left: 3px solid var(--primary); }
.review-item-header { display: flex; align-items: center; gap: 8px; margin-bottom: 6px; }
.review-name { font-size: 14px; font-weight: 600; flex: 1; }
.review-stars { color: #F59E0B; font-size: 12px; }
.review-excerpt { font-size: 12px; color: var(--text-muted); line-height: 1.5; margin-bottom: 6px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.review-meta { display: flex; align-items: center; gap: 8px; font-size: 11px; color: var(--text-muted); }
.status-badge { padding: 2px 8px; border-radius: 10px; font-size: 11px; font-weight: 600; }
.status-new { background: #FEF3E2; color: var(--accent); }
.status-suggested { background: #EBF5FF; color: var(--primary); }
.status-pending { background: #FFF3E0; color: #E65100; }
.status-replied { background: #E6F9EE; color: var(--green); }

.review-detail { background: var(--card); border-radius: var(--radius); box-shadow: var(--shadow); padding: 24px; overflow-y: auto; max-height: 75vh; }
.detail-placeholder { text-align: center; padding: 60px 20px; color: var(--text-muted); }
.detail-customer { display: flex; align-items: center; gap: 14px; margin-bottom: 20px; padding-bottom: 20px; border-bottom: 1px solid var(--border); }
.customer-avatar { width: 50px; height: 50px; border-radius: 50%; background: linear-gradient(135deg, var(--primary), var(--primary-light)); color: #fff; display: flex; align-items: center; justify-content: center; font-weight: 700; font-size: 20px; }
.customer-name { font-size: 18px; font-weight: 700; }
.customer-meta { font-size: 13px; color: var(--text-muted); margin-top: 3px; display: flex; gap: 12px; align-items: center; }
.detail-review-content { background: #F8FAFF; border-radius: var(--radius-sm); padding: 16px; margin-bottom: 20px; font-size: 14px; line-height: 1.8; color: var(--text); border-left: 4px solid var(--primary); }
.detail-tags { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 20px; }

/* AI SUGGESTIONS IN DETAIL */
.ai-suggestions { margin-top: 20px; }
.ai-label { font-size: 14px; font-weight: 700; margin-bottom: 12px; color: var(--text); display: flex; align-items: center; gap: 6px; }
.suggestion-tabs { display: flex; gap: 8px; margin-bottom: 14px; }
.sug-tab { padding: 6px 14px; border-radius: 20px; border: 1px solid var(--border); font-size: 12px; font-weight: 600; cursor: pointer; background: #fff; transition: all 0.2s; }
.sug-tab.active { background: var(--primary); color: #fff; border-color: var(--primary); }
.suggestion-box { background: #F8FAFF; border-radius: var(--radius-sm); padding: 14px; font-size: 13px; line-height: 1.8; color: var(--text); border: 1px solid #DCE8F8; position: relative; min-height: 100px; }
.action-row { display: flex; gap: 10px; margin-top: 16px; flex-wrap: wrap; }
.btn-approve { background: var(--green); color: #fff; border: none; border-radius: var(--radius-sm); padding: 9px 18px; cursor: pointer; font-size: 13px; font-weight: 600; transition: all 0.2s; }
.btn-approve:hover { background: #24A045; }
.btn-edit { background: var(--primary); color: #fff; border: none; border-radius: var(--radius-sm); padding: 9px 18px; cursor: pointer; font-size: 13px; font-weight: 600; }
.btn-escalate { background: var(--red); color: #fff; border: none; border-radius: var(--radius-sm); padding: 9px 18px; cursor: pointer; font-size: 13px; font-weight: 600; }
.btn-copy { background: var(--bg); color: var(--text); border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 9px 18px; cursor: pointer; font-size: 13px; font-weight: 600; }

/* ============ AI REPLY ============ */
.ai-layout { display: grid; grid-template-columns: 400px 1fr; gap: 24px; }
.ai-input-panel, .ai-output-panel { background: var(--card); border-radius: var(--radius); padding: 24px; box-shadow: var(--shadow); }
.input-group { margin-bottom: 18px; }
.input-group label { display: block; font-size: 13px; font-weight: 600; margin-bottom: 8px; color: var(--text); }
.source-selector { display: flex; gap: 8px; flex-wrap: wrap; }
.source-btn { padding: 8px 16px; border: 1px solid var(--border); border-radius: 20px; cursor: pointer; font-size: 13px; font-weight: 500; background: #fff; transition: all 0.2s; }
.source-btn.active { background: var(--primary); color: #fff; border-color: var(--primary); }
.star-selector { display: flex; gap: 6px; }
.star { font-size: 30px; cursor: pointer; color: #CBD5E1; transition: all 0.1s; }
.star.active { color: #F59E0B; }
.input-field, .textarea-field { width: 100%; padding: 10px 14px; border: 1px solid var(--border); border-radius: var(--radius-sm); font-size: 14px; font-family: 'Inter', sans-serif; outline: none; transition: border-color 0.2s; resize: none; }
.input-field:focus, .textarea-field:focus { border-color: var(--primary); box-shadow: 0 0 0 3px rgba(0,119,182,0.1); }
.btn-ai { width: 100%; padding: 14px; background: linear-gradient(135deg, var(--primary), var(--primary-light)); color: #fff; border: none; border-radius: var(--radius-sm); cursor: pointer; font-size: 15px; font-weight: 700; transition: all 0.2s; box-shadow: 0 4px 14px rgba(0,119,182,0.35); }
.btn-ai:hover { transform: translateY(-2px); box-shadow: 0 6px 20px rgba(0,119,182,0.45); }
.output-placeholder { text-align: center; padding: 80px 20px; color: var(--text-muted); }

/* AI OUTPUT STYLES */
.ai-classification { padding: 16px; border-radius: var(--radius-sm); margin-bottom: 20px; }
.ai-classification.positive { background: #E6F9EE; border-left: 4px solid var(--green); }
.ai-classification.negative { background: #FDECEA; border-left: 4px solid var(--red); }
.ai-classification.neutral { background: #FFF8E1; border-left: 4px solid var(--yellow); }
.class-label { font-size: 16px; font-weight: 700; }
.class-topics { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 8px; }

.reply-versions { display: flex; flex-direction: column; gap: 16px; }
.reply-version { border: 1px solid var(--border); border-radius: var(--radius-sm); overflow: hidden; }
.version-header { padding: 12px 16px; background: #F8FAFF; display: flex; align-items: center; justify-content: space-between; font-weight: 600; font-size: 13px; }
.version-content { padding: 16px; font-size: 13px; line-height: 1.8; color: var(--text); }
.version-actions { padding: 12px 16px; background: #F8FAFF; display: flex; gap: 8px; }
.v-btn { padding: 6px 14px; border-radius: 6px; border: none; cursor: pointer; font-size: 12px; font-weight: 600; transition: all 0.2s; }
.v-btn.use { background: var(--primary); color: #fff; }
.v-btn.copy { background: #fff; border: 1px solid var(--border); color: var(--text); }

/* ============ LIBRARY ============ */
.search-input { width: 100%; max-width: 400px; margin-top: 12px; padding: 10px 16px; border: 1px solid var(--border); border-radius: 20px; font-size: 14px; outline: none; }
.search-input:focus { border-color: var(--primary); }
.library-tabs { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 20px; }
.tab-btn { padding: 8px 16px; border: 1px solid var(--border); border-radius: 20px; background: #fff; cursor: pointer; font-size: 13px; font-weight: 500; transition: all 0.2s; }
.tab-btn.active { background: var(--primary); color: #fff; border-color: var(--primary); }
.template-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(350px, 1fr)); gap: 16px; }
.template-card { background: var(--card); border-radius: var(--radius); padding: 18px; box-shadow: var(--shadow); border: 1px solid var(--border); transition: all 0.2s; }
.template-card:hover { border-color: var(--primary); box-shadow: var(--shadow-lg); transform: translateY(-2px); }
.template-header { display: flex; align-items: center; gap: 10px; margin-bottom: 10px; }
.template-type { font-size: 11px; font-weight: 700; padding: 3px 8px; border-radius: 10px; }
.template-stars { color: #F59E0B; font-size: 13px; }
.template-content { font-size: 13px; color: var(--text-muted); line-height: 1.7; margin-bottom: 12px; }
.template-actions { display: flex; gap: 8px; }
.t-btn { padding: 6px 12px; border-radius: 6px; border: none; cursor: pointer; font-size: 12px; font-weight: 600; }
.t-btn.use { background: var(--primary); color: #fff; }
.t-btn.copy { background: var(--bg); color: var(--text); border: 1px solid var(--border); }

/* ============ REPORTS ============ */
.reports-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.report-card { background: var(--card); border-radius: var(--radius); padding: 20px; box-shadow: var(--shadow); }
.report-card.full { grid-column: 1 / -1; }
.report-title { font-size: 15px; font-weight: 700; margin-bottom: 16px; }
.report-table { width: 100%; border-collapse: collapse; font-size: 13px; }
.report-table th, .report-table td { padding: 10px 12px; text-align: left; border-bottom: 1px solid var(--border); }
.report-table th { background: var(--bg); font-weight: 600; color: var(--text-muted); }
.trend-up { color: var(--green); font-weight: 600; }
.trend-down { color: var(--red); font-weight: 600; }
.staff-list { display: flex; flex-direction: column; gap: 12px; }
.staff-item { display: flex; align-items: center; gap: 12px; padding: 10px; background: var(--bg); border-radius: var(--radius-sm); }
.rank { font-size: 18px; width: 28px; text-align: center; }
.time { margin-left: auto; font-size: 13px; font-weight: 700; color: var(--primary); }
.complaint-item { display: flex; justify-content: space-between; align-items: center; padding: 10px 0; border-bottom: 1px solid var(--border); font-size: 14px; }
.count { font-weight: 700; padding: 3px 10px; border-radius: 10px; font-size: 13px; }
.count.red { background: #FDECEA; color: var(--red); }
.count.orange { background: #FEF3E2; color: var(--accent); }
.count.yellow { background: #FFF8E1; color: #B7830D; }
.suggestion-list { display: flex; flex-direction: column; gap: 8px; }
.suggestion-item { background: #F0F7FF; border-radius: var(--radius-sm); padding: 12px 16px; font-size: 13px; line-height: 1.6; border-left: 3px solid var(--primary); }
.date-filter { display: flex; gap: 8px; }
.date-btn { padding: 7px 16px; border: 1px solid var(--border); border-radius: 20px; background: #fff; cursor: pointer; font-size: 13px; }
.date-btn.active { background: var(--primary); color: #fff; border-color: var(--primary); }

/* ============ SETTINGS ============ */
.settings-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.settings-card { background: var(--card); border-radius: var(--radius); padding: 20px; box-shadow: var(--shadow); }
.settings-card.full { grid-column: 1 / -1; }
.settings-title { font-size: 15px; font-weight: 700; margin-bottom: 14px; }
.api-status { font-size: 13px; font-weight: 600; margin-bottom: 10px; }
.api-status.connected { color: var(--green); }
.api-status.warning { color: var(--accent); }
.settings-info { font-size: 12px; color: var(--text-muted); margin-bottom: 14px; font-family: monospace; }
.btn-outline { padding: 8px 16px; border: 1px solid var(--primary); color: var(--primary); background: #fff; border-radius: var(--radius-sm); cursor: pointer; font-size: 13px; font-weight: 600; transition: all 0.2s; }
.btn-outline:hover { background: var(--primary); color: #fff; }
.notif-options { display: flex; flex-direction: column; gap: 10px; margin-bottom: 16px; }
.toggle-item { display: flex; align-items: center; gap: 10px; font-size: 13px; cursor: pointer; }
.toggle-item input { width: 16px; height: 16px; accent-color: var(--primary); }
.role-badge { padding: 3px 10px; border-radius: 10px; font-size: 11px; font-weight: 700; }
.role-badge.cskh { background: #E8F4FD; color: var(--primary); }
.role-badge.manager { background: #EDE9FE; color: var(--purple); }
.role-badge.admin { background: #FEF3E2; color: var(--accent); }
.btn-sm { padding: 5px 12px; border: 1px solid var(--border); border-radius: 6px; background: #fff; cursor: pointer; font-size: 12px; transition: all 0.2s; }
.btn-sm:hover { background: var(--primary); color: #fff; border-color: var(--primary); }

/* ============ MODAL ============ */
.modal-overlay { position: fixed; inset: 0; background: rgba(0,0,0,0.5); z-index: 200; display: none; backdrop-filter: blur(2px); }
.review-modal { position: fixed; top: 50%; left: 50%; transform: translate(-50%, -50%); background: #fff; border-radius: var(--radius); width: 90%; max-width: 600px; max-height: 90vh; overflow-y: auto; z-index: 201; display: none; box-shadow: 0 20px 60px rgba(0,0,0,0.3); }
.modal-overlay.open, .review-modal.open { display: block; }
.modal-header { padding: 20px 24px; border-bottom: 1px solid var(--border); display: flex; justify-content: space-between; align-items: center; position: sticky; top: 0; background: #fff; }
.modal-title { font-size: 18px; font-weight: 700; }
.modal-close { background: none; border: none; font-size: 20px; cursor: pointer; color: var(--text-muted); }
.modal-body { padding: 24px; }

/* ============ TOAST ============ */
.toast { position: fixed; bottom: 24px; right: 24px; background: #1A2740; color: #fff; padding: 12px 20px; border-radius: var(--radius-sm); font-size: 14px; font-weight: 500; z-index: 999; opacity: 0; transform: translateY(20px); transition: all 0.3s; pointer-events: none; }
.toast.show { opacity: 1; transform: translateY(0); }

/* ============ RESPONSIVE ============ */
@media (max-width: 1100px) {
  .charts-row { grid-template-columns: 1fr; }
  .bottom-row { grid-template-columns: 1fr; }
  .topics-row { grid-template-columns: 1fr; }
}
@media (max-width: 900px) {
  .sidebar { transform: translateX(-100%); }
  .sidebar.open { transform: translateX(0); }
  .main { margin-left: 0; }
  .menu-btn { display: block; }
  .inbox-layout { grid-template-columns: 1fr; }
  .ai-layout { grid-template-columns: 1fr; }
  .reports-grid { grid-template-columns: 1fr; }
  .settings-grid { grid-template-columns: 1fr; }
}
@media (max-width: 600px) {
  .page-content { padding: 16px; }
  .stats-grid { grid-template-columns: 1fr 1fr; }
}